{"id":32722,"date":"2026-09-15T09:27:17","date_gmt":"2026-09-15T07:27:17","guid":{"rendered":"https:\/\/digitourism.ch\/?p=32722"},"modified":"2026-09-15T09:41:50","modified_gmt":"2026-09-15T07:41:50","slug":"trop-doutils-trop-de-canaux-une-app-valaisanne-pour-simplifier-la-gestion-des-equipes","status":"publish","type":"post","link":"https:\/\/digitourism.ch\/fr\/trop-doutils-trop-de-canaux-une-app-valaisanne-pour-simplifier-la-gestion-des-equipes\/","title":{"rendered":"Trop d’outils, trop de canaux\u2009: une app valaisanne pour simplifier la gestion des \u00e9quipes\u00a0"},"content":{"rendered":"\n

Planification, communication interne, pointage, conformit\u00e9 l\u00e9gale\u2009:\u00a0Sunkronos, une solution d\u00e9velopp\u00e9e par la soci\u00e9t\u00e9 valaisanne\u00a0WebEvolutions, regroupe\u00a0tout\u00a0ces aspects dans\u00a0un seul outil.\u00a0L\u2019entreprise\u00a0Valjob\u00a0l’a test\u00e9 sur le terrain, avec 250 b\u00e9n\u00e9voles \u00e0 g\u00e9rer sur\u00a0un marathon qui s\u2019est r\u00e9cemment d\u00e9roul\u00e9 en Valais.\u00a0<\/strong>\u00a0<\/p>\n\n\n\n

WhatsApp pour les urgences, l’e-mail pour les confirmations, Excel pour le planning, Teams pour les r\u00e9unions\u2009: la communication interne dans les entreprises touristiques ressemble souvent \u00e0 un empilement de canaux mal coordonn\u00e9s. \u00ab\u2009On perdait \u00e9norm\u00e9ment de temps et d’informations en passant d\u2019un outil \u00e0 l\u2019autre\u2009\u00bb, t\u00e9moigne Jennifer De Meulaere, responsable commerciale chez Valjob lors des Journ\u00e9es Digitourism. <\/p>\n\n\n\n

C’est ce probl\u00e8me que Kristof Van Henden, CEO de\u00a0WebEvolutions, a voulu r\u00e9soudre avec\u00a0Sunkronos\u00a0\u2014 un outil de planification, de communication et de badgeage pens\u00e9 pour les entreprises qui g\u00e8rent des \u00e9quipes flexibles ou saisonni\u00e8res.\u00a0<\/p>\n\n\n\n

Le cas concret\u2009: 250 b\u00e9n\u00e9voles sur un marathon<\/strong> <\/h2>\n\n\n\n

Chez Valjob, la bascule vers Sunkronos s’est faite \u00e0 l’occasion du Marathon du Valais. L’\u00e9v\u00e9nement mobilise plus de 250 b\u00e9n\u00e9voles r\u00e9partis sur l’ensemble du parcours. Avant l’outil, la gestion reposait sur un fichier Excel partag\u00e9 entre plusieurs coll\u00e8gues. \u00ab\u2009Je mettais deux heures \u00e0 remplir un fichier que je devais renouveler sans cesse en fonction des disponibilit\u00e9s et des changements de postes\u2009\u00bb, raconte Jennifer De Meulaere. <\/p>\n\n\n\n

Trois probl\u00e8mes principaux ont \u00e9t\u00e9 r\u00e9solus gr\u00e2ce \u00e0 Sunkronos\u2009:  <\/p>\n\n\n\n

    \n
  1. La planification<\/strong>\u2009: un seul fichier centralise tous les b\u00e9n\u00e9voles, leurs disponibilit\u00e9s et leurs postes. Plus besoin de jongler entre plusieurs versions d’un tableau. <\/li>\n<\/ol>\n\n\n\n
      \n
    1. La communication<\/strong>\u2009: toutes les interactions passent d\u00e9sormais par l’application \u2014 message individuel, message de groupe, fil d’actualit\u00e9. \u00ab\u2009Tout est centralis\u00e9, que ce soit sur le t\u00e9l\u00e9phone, la tablette ou le PC.\u2009\u00bb <\/li>\n<\/ol>\n\n\n\n
        \n
      1. Le pointage<\/strong>\u2009: v\u00e9rifier qu’un b\u00e9n\u00e9vole est bien \u00e0 son poste sur un parcours de 42 kilom\u00e8tres, sans appeler chacun individuellement, \u00e9tait impossible. Sunkronos le permet via la g\u00e9olocalisation GPS. \u00ab\u2009Je peux aller contr\u00f4ler directement sur l’application si le poste a \u00e9t\u00e9 g\u00e9olocalis\u00e9.\u2009\u00bb <\/li>\n<\/ol>\n\n\n\n

        Ce que l’outil apporte aux entreprises<\/strong> <\/h2>\n\n\n\n

        Au-del\u00e0 de la gestion \u00e9v\u00e9nementielle, Kristof Van Henden insiste sur un autre enjeu\u2009: la conformit\u00e9 l\u00e9gale. Sunkronos int\u00e8gre la CCNT \u2014 la Convention collective nationale de travail de l’h\u00f4tellerie-restauration \u2014 et bient\u00f4t la loi sur le travail. L’outil g\u00e9n\u00e8re des alertes en temps r\u00e9el\u2009: repos insuffisant, trop d’absences pour maladie, d\u00e9passement des dur\u00e9es l\u00e9gales. \u00ab\u2009Un outil comme Sunkronos devient tr\u00e8s int\u00e9ressant pour rester en ordre avec la loi.\u2009\u00bb <\/p>\n\n\n\n

        La transparence envers les collaborateurs est aussi un argument mis en avant. \u00ab\u2009Via la planification, on peut donner des informations claires \u00e0 la fin du mois, pendant le mois. Ce sont des frictions qu’on annule, et \u00e7a contribue \u00e0 la r\u00e9tention\u2009: les collaborateurs restent ou reviennent parce qu’on est clairs et transparents avec eux.\u2009\u00bb <\/p>\n\n\n\n

        Une solution n\u00e9e du terrain valaisan<\/strong> <\/h2>\n\n\n\n

        WebEvolutions\u00a0a \u00e9t\u00e9 fond\u00e9e dans un studio au pied des pistes. L’entreprise compte aujourd’hui une dizaine de personnes et s’appr\u00eate \u00e0 s’installer dans de nouveaux bureaux \u00e0 Sion.\u00a0Sunkronos\u00a0existe en deux versions\u2009: une pour les \u00e9coles de ski, une autre pour les entreprises en g\u00e9n\u00e9ral.\u00a0<\/strong>Un partenariat avec\u00a0Hotela\u00a0permet d\u00e9j\u00e0 de pousser les heures valid\u00e9es directement vers leur service de paie. \u00ab\u2009L’id\u00e9e, c’est de boucler la cha\u00eene RH en complet.\u2009\u00bb\u00a0<\/p>\n\n\n\n

        Kristof Van Henden travaille avec l’institut Idiap de Martigny pour int\u00e9grer de l’intelligence artificielle (IA) dans sa solution, en veillant \u00e0 garder les donn\u00e9es personnelles sur des serveurs s\u00e9curis\u00e9s. \u00ab\u2009L’IA est surtout int\u00e9ressante pour le c\u00f4t\u00e9 conversationnel \u2014 chatter avec la solution, obtenir des r\u00e9sum\u00e9s de donn\u00e9es.\u2009\u00bb <\/p>\n\n\n\n

        Propos recueillis le 27 mai 2026 lors des Journ\u00e9es Digitourism<\/em> <\/p>\n","protected":false},"excerpt":{"rendered":"

        Planification, communication interne, pointage, conformit\u00e9 l\u00e9gale\u2009:\u00a0Sunkronos, une solution d\u00e9velopp\u00e9e par la soci\u00e9t\u00e9 valaisanne\u00a0WebEvolutions, regroupe\u00a0tout\u00a0ces aspects dans\u00a0un seul outil.\u00a0L\u2019entreprise\u00a0Valjob\u00a0l’a test\u00e9 sur le terrain, avec 250 b\u00e9n\u00e9voles \u00e0 g\u00e9rer sur\u00a0un marathon qui s\u2019est r\u00e9cemment d\u00e9roul\u00e9 en Valais.<\/p>\n","protected":false},"author":22,"featured_media":32723,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-32722","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"acf":[],"yoast_head":"\nTrop d'outils, trop de canaux\u2009: une app valaisanne pour simplifier la gestion des \u00e9quipes\u00a0 – Digitourism<\/title>\n<meta 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