{"id":6192,"date":"2021-03-16T14:55:44","date_gmt":"2021-03-16T13:55:44","guid":{"rendered":"https:\/\/digitourism.ch\/?p=6192"},"modified":"2021-03-17T08:04:59","modified_gmt":"2021-03-17T07:04:59","slug":"une-solution-daccueil-innovante-grace-a-creative-technologies","status":"publish","type":"post","link":"https:\/\/digitourism.ch\/fr\/une-solution-daccueil-innovante-grace-a-creative-technologies\/","title":{"rendered":"Une solution d\u2019accueil innovante gr\u00e2ce \u00e0 Creative Technologies"},"content":{"rendered":"\t\t
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Situ\u00e9 au centre de la commune \u00e9ponyme, l\u2019<\/b>h\u00f4tel Campanile<\/b><\/a>\u00a0Martigny accueille chaque ann\u00e9e une multitude de clients venus visiter la r\u00e9gion. En 2020, la situation particuli\u00e8re a eu un fort impact sur de nombreux secteurs, dont celui de l\u2019h\u00f4tellerie. La demande g\u00e9n\u00e9rale a diminu\u00e9, engendrant des difficult\u00e9s \u00e9conomiques et de ressources humaines. Pour faire face \u00e0 cette probl\u00e9matique, Campanile Martigny s\u2019est tourn\u00e9 vers Creative Technologies afin de d\u00e9velopper une solution digitale sur-mesure adapt\u00e9e \u00e0 ses besoins. Cette PME valaisanne a remport\u00e9 le premier appel \u00e0 solutions digitales de Digitourism en 2020.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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L\u2019enjeu \u00e9tait de pouvoir accueillir des clients arrivant de nuit sans devoir solliciter du personnel suppl\u00e9mentaire. Apr\u00e8s une \u00e9tude minutieuse de la situation et des \u00e9l\u00e9ments n\u00e9cessaires au bon d\u00e9roulement de l\u2019accueil des clients,\u00a0Creative Technologies<\/a>\u00a0a choisi de se baser sur son application\u00a0Self Check-in<\/a>, d\u2019ordinaire d\u00e9di\u00e9e \u00e0 l\u2019arriv\u00e9e et au d\u00e9part des clients de location d\u2019appartements ou de r\u00e9sidences de vacances. Cette nouvelle solution d\u2019accueil digitalis\u00e9e a donc \u00e9t\u00e9 repens\u00e9e pour s\u2019adapter au mod\u00e8le de l\u2019h\u00f4tellerie.<\/p>

D\u00e9sormais, cette nouvelle application de r\u00e9ception virtuelle permet aux clients, qui se trouvent \u00e0 l\u2019entr\u00e9e du b\u00e2timent hors ouverture de la r\u00e9ception, d\u2019obtenir leur carte d\u2019acc\u00e8s en s\u2019identifiant sur l\u2019application depuis leur t\u00e9l\u00e9phone portable. Cela repr\u00e9sente un gain de temps consid\u00e9rable pour les visiteurs, et une \u00e9conomie de ressources pour l\u2019\u00e9tablissement.<\/p>

A propos de Creative Technologies<\/strong><\/p>

Depuis 2005, Creative Technologies d\u00e9veloppe \u00e0 Martigny des solutions informatiques pour les professionnels de l\u2019immobilier, du tourisme ainsi que pour des besoins sp\u00e9cifiques du march\u00e9 alpin.<\/p>

Pour Creative Technologies, ce projet a repr\u00e9sent\u00e9 \u00e0 la fois un challenge et une v\u00e9ritable fiert\u00e9. Ils sont heureux d\u2019avoir pu r\u00e9pondre rapidement \u00e0 la probl\u00e9matique d\u2019un nouveau client avec une solution concr\u00e8te et digitale. Cela leur a prouv\u00e9 une nouvelle fois que l\u2019innovation intervient dans tous les domaines et se d\u00e9cline sous de multiples formes.<\/p>

Source<\/strong>\u00a0: Creative Technologies<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Situ\u00e9 au centre de la commune \u00e9ponyme, l\u2019h\u00f4tel Campanile\u00a0Martigny accueille chaque ann\u00e9e une multitude de clients venus visiter la r\u00e9gion. En 2020, la situation particuli\u00e8re a eu un fort impact sur de nombreux secteurs, dont celui de l\u2019h\u00f4tellerie. La demande g\u00e9n\u00e9rale a diminu\u00e9, engendrant des difficult\u00e9s \u00e9conomiques et de ressources humaines. Pour faire face \u00e0 […]<\/p>\n","protected":false},"author":4,"featured_media":6257,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[183,196],"class_list":["post-6192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites","tag-creative-technologies","tag-hotel-campanile"],"acf":[],"yoast_head":"\nUne solution d\u2019accueil innovante gr\u00e2ce \u00e0 Creative Technologies – Digitourism<\/title>\n<meta name=\"description\" content=\"Situ\u00e9 au centre de la commune \u00e9ponyme, l\u2019h\u00f4tel Campanile Martigny accueille chaque ann\u00e9e une multitude de clients venus visiter la r\u00e9gion. En 2020, la situation particuli\u00e8re a eu un fort impact sur de nombreux secteurs, dont celui de l\u2019h\u00f4tellerie. 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